Shipping policy

Where we ship

We ship to addresses in Canada and the United States.

How your order ships

Our candles are made by independent candle makers and ship directly from the maker. If your order includes candles from more than one maker, they may arrive in separate packages.

Shipping costs

Shipping is calculated at checkout based on your address and the size of your order. You will see the exact cost before you pay.

Tracking

You will receive an email with a tracking number as soon as your order ships.

Duties and taxes

Orders shipped to the United States may be subject to import duties, taxes or fees charged by the carrier or customs. These are not included in your order total.

Questions

Email us at hello@pureessencecandles.shop and we will help track down your order.