Shipping policy
Where we ship
We ship to addresses in Canada and the United States.
How your order ships
Our candles are made by independent candle makers and ship directly from the maker. If your order includes candles from more than one maker, they may arrive in separate packages.
Shipping costs
Shipping is calculated at checkout based on your address and the size of your order. You will see the exact cost before you pay.
Tracking
You will receive an email with a tracking number as soon as your order ships.
Duties and taxes
Orders shipped to the United States may be subject to import duties, taxes or fees charged by the carrier or customs. These are not included in your order total.
Questions
Email us at hello@pureessencecandles.shop and we will help track down your order.